2jet Privacy Policy

1 Overview

This Privacy Policy applies to all players and visitors who use the 2jet platform at 2jet.fun, including the Casino, Sports Betting, Live Casino, Slot Games, Bingo and any other services offered under the 2jet brand. By using the platform or creating an account, you acknowledge that you have read and understood this policy.

2jet is committed to handling your personal information responsibly. We collect only what is genuinely necessary, we protect it carefully, and we do not sell your data to third parties. This document explains our approach in plain language so you know exactly where you stand.

If any part of this policy is unclear or you have questions about how your data is handled, please reach out to our support team using the contact details in the final section of this document.

2 What Information We Collect

We collect information in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the site, and information received from third parties such as payment processors for verification purposes.

Information you provide directly:

• Full name, date of birth and gender
• Email address and contact number
• Residential address in Pakistan
• Identity documents submitted for verification (such as CNIC or passport copy)
• Username and account preferences
• Payment method details (see the Payments section for specifics)
• Communication records when you contact support

Information collected automatically:

• IP address and approximate location
• Device type, operating system and browser version
• Pages visited, time spent and navigation patterns on 2jet.fun
• Session logs including login times and actions taken within your account
• Betting and gaming activity — games played, stakes, outcomes and transaction history
• Cookie and tracking data (see the Cookies section for details)

3 How We Use Your Information

2jet uses the information we hold about you for specific, legitimate purposes. We do not use your data for anything beyond what is described below without first obtaining your consent or being required to do so by applicable law.

We may also send you account-related communications — such as deposit confirmations, withdrawal updates or security alerts — by email. These are service messages, not marketing, and cannot be opted out of while your account is active.

We will only send promotional communications with your explicit consent. You may withdraw consent for marketing messages at any time by contacting support.

4 Payment Information

All transactions at 2jet are processed in PKR (Pakistani Rupees) through our supported payment channels: JazzCash, Easypaisa, Raast, Bank Transfer, bank cards and mobile wallets. The payment data we handle is limited to what is strictly required to process your transactions.

We do not store full card numbers or complete mobile wallet credentials on our own servers. Payment processing is handled by third-party payment processors who operate under their own security standards and privacy obligations. 2jet receives only a transaction reference, status and the amount in PKR — not your full payment credentials.

Payment records including deposit and withdrawal history are retained as part of your account record. These are used to resolve disputes, process future transactions and meet our legal obligations. For further details on how deposits and withdrawals work, visit the Deposit page.

5 Cookies and Tracking Technologies

2jet uses cookies and similar tracking technologies to make the platform work properly, keep your session secure and understand how players use the site. A cookie is a small text file stored on your device when you visit a website. It does not contain executable code and cannot access other files on your device.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — these handle your login session, security tokens and basic site preferences. You cannot opt out of these while using 2jet.
• Functional cookies: Remember your language, display preferences and other settings to improve your experience across sessions.
• Analytics cookies: Help us understand which pages are visited most, where users drop off and how navigation flows work. This data is aggregated and does not identify you individually.
• Security cookies: Used to detect suspicious activity, prevent fraud and protect against cross-site request forgery.

Most browsers allow you to control or delete cookies through their settings. If you disable essential cookies, some parts of the 2jet platform may not work as expected. Disabling analytics or functional cookies will not prevent you from using the site but may affect your experience.

6 Sharing Your Personal Data

2jet does not sell, rent or trade your personal information to any third party. We share data only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: We share transaction details with JazzCash, Easypaisa, Raast, banks and card processors to complete your deposits and withdrawals in PKR.
• Identity verification services: Where required to verify your age or identity, we may use third-party KYC (Know Your Customer) service providers. These providers are contractually bound to handle your data securely and for verification purposes only.
• Technology and hosting partners: Our platform infrastructure relies on third-party hosting and software providers. These partners access data only as required to provide technical services and are bound by confidentiality agreements.
• Legal and regulatory requirements: We may disclose data to law enforcement, regulatory bodies or other authorities where required to do so by applicable law, or to protect the safety and rights of our users and the platform.
• Anti-fraud and security services: We may share data with fraud prevention services to detect suspicious activity, money laundering or abuse of the platform.

In all cases where data is shared with third parties, we require those parties to maintain appropriate security standards and to use the data only for the specified purpose. We do not permit third parties to use your data for their own marketing.

7 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal and operational obligations. Specific retention periods vary depending on the type of data:

• Account registration data: Retained for the duration of your account and for up to 5 years after account closure to meet anti-money laundering and legal record-keeping requirements.
• Transaction and payment records: Retained for a minimum of 5 years in line with standard financial record-keeping obligations.
• Identity verification documents: Retained for the period required by applicable law from the date of verification, typically in line with financial services standards.
• Gaming activity logs: Retained for up to 3 years after the last activity for dispute resolution and responsible gaming purposes.
• Support communications: Retained for up to 3 years from the date of the communication.
• Analytics data: Aggregated analytics data is retained indefinitely but does not identify individual players.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked to you.

8 How We Protect Your Information

Protecting your personal data is something we take seriously at 2jet. We implement a range of technical and organisational measures to keep your information secure against unauthorised access, loss, alteration or disclosure.

• Encryption in transit: All data transmitted between your device and 2jet.fun is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser's address bar — this confirms your connection is secure.
• Encrypted data storage: Sensitive data including passwords and identity information is stored in encrypted form. Passwords are hashed using industry-standard algorithms — we cannot read your password, only verify it.
• Access controls: Access to personal data within our systems is restricted to team members who genuinely need it to do their job. All access is logged and monitored.
• Fraud monitoring: Our systems continuously monitor for unusual activity including multiple account attempts, suspicious login patterns and irregular transaction behaviour.
• Regular security reviews: We conduct periodic reviews of our data handling practices and security infrastructure to identify and address potential vulnerabilities.

9 Your Rights Over Your Data

As a 2jet player, you have rights regarding the personal data we hold about you. These rights are listed below along with how to exercise each one. All requests should be submitted by email to our support team.

To exercise any of these rights, email our support team at [email protected] with your registered username and a clear description of your request. We will verify your identity before processing any data-related request and will respond within a reasonable period.

10 Minors and Age Policy

The 2jet platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered an account or provided personal data to 2jet, please contact our support team immediately.

Upon receiving a credible report that an account belongs to a minor, we will:

• Immediately suspend the account pending investigation
• Delete any personal data collected from the minor as soon as practicable
• Refund any deposits made, less any bonuses claimed, to the original payment method
• Permanently close the account

Parents and guardians are encouraged to use available parental control tools on shared devices to prevent underage access to gaming platforms.

11 Changes to This Privacy Policy

2jet may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to the platform or changes in applicable law. When we make changes, the revised policy will be published on this page with an updated "Last updated" date at the top.

For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify registered players — for example by sending an email to your registered address or displaying a notice when you next log in.

Your continued use of 2jet after a revised policy is published constitutes your acceptance of the updated terms. We recommend reviewing this page periodically, especially if you notice the last-updated date has changed.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how 2jet handles your personal information, please contact our support team. We aim to respond to all privacy-related queries within 5 working days.

Reach us by email at [email protected]. Please include your registered username and a clear description of your question or request so we can handle it as efficiently as possible.

For account-specific concerns — including self-exclusion, responsible gaming or account closure — please also visit the Responsible Gaming page for dedicated guidance and resources available to players in Pakistan.